Forgiveness and Interpersonal Problem Solving : Mediating Role of Personality
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Thapar Institute of Engineering and Technology
Abstract
The present research sought to explore the mediating role of personality in the relationship between
forgiveness and interpersonal problem-solving. This cross-sectional, correlational study involved
a sample of 100 students aged 18 to 30 from four universities in Punjab. The data was collected
by using standardized instruments such as Bolton Forgiveness Scale, the Big Five Inventory, and
the Short Form of the Social Problem Solving Inventory. Correlational analysis and regression
indicated a positive association between forgiveness and adaptive problem-solving styles
(including positive problem orientation and rational problem solving) as well as with personality
traits like agreeableness, extraversion and openness. Mediation analysis using Hayes’ PROCESS
macro revealed that agreeableness and openness partially mediated the relationship between
forgiveness and interpersonal problem solving (constructive problem solving). Neuroticism was
associated with maladaptive strategies such as impulsive carelessness and negative problem
orientation. The results suggest that forgiveness serves as an important emotional resource that
facilitates improved interpersonal functioning and conflict resolution through the influence of
personality traits.
Keywords: Forgiveness, Interpersonal Problem Solving, Personality, Big Five Model.
